LATITUDE'S RESPONSE TO COVID-19

 

VICTORIAN CONDITIONS OF ENTRY:

VACCINATION STATUS: It is a Victorian Government requirement that all customers aged 18 years and over are FULLY VACCINATED in order to enter Latitude. Upon arrival, all customers 18 years or older will be asked to check in via the QR code and show proof of vaccination to our staff. I.D is also required to ensure your information is correct. Medical exemptions require valid proof to be shown on arrival.

Customers that only have a single dose or are unvaccinated and over 18 years old, are not able to attend their session. If you have already booked, you can easily amend your booking here to a later date once your vaccination status has changed.

 Valid proof of vaccination includes:

  • COVID-19 Digital Certificate
    • Uploaded via your phone wallet
    • Uploaded via the Services Victoria app
  • Australian Immunisation History statement
  • Printed version of your COVID-19 Vaccination Certificate

 No other documents will be accepted as proof of vaccination status.

  

MASKS: Face masks must be worn by all customers aged 8+ while in venue unless playing, eating or drinking. 

   

SPECTATORS: Spectators are not required to have a ticket to enter Latitude. You only need a ticket if you wish to join in on the activities. 

 

Latitude Perth and Latitude Adelaide are OPEN and following all relevant COVID-19 guidelines.

 

The safety and wellbeing of our customers and crew remains our highest priority. We continue to modify our operating procedures to ensure Latitude delivers a premium experience within the parameters of the Governments latest advice whilst still providing a much-needed outlet for physical activity and fun that we are famous for.

Please read on to learn about the steps we have taken.

 

INCREASED HYGIENE AT LATITUDE

For the benefit of our customers and staff, Latitude has implemented a range of measures to ensure we continue to provide a safe and hygienic environment across all our venues.

  • We have increased our cleaning resourcing which will see team members constantly on the move to disinfect surfaces in high traffic areas
  • We have installed additional hand sanitisers throughout the venue for customers and crew
  • After closing time, we are completely disinfecting our venues each night
  • We have instigated a no touch policy as part of the Federal Health Authorities “keeping a safe distance” measure - our usual high fives will be replaced with big smiles and virtual high fives
  • We are screening our staff to ensure they are all fighting fit for work

 

REDUCED CAPACITY TO ENCOURAGE SOCIAL DISTANCING

We have HUGE venues with high ceilings and excellent ventilation. Our venues are capable of comfortably catering for large numbers of customers, and our current venue capacity easily accommodates social distancing for each and every person who visits.

  • General capacity has been reduced, with zones clearly signposted and the number of customers entering zones controlled by staff.
  • Seating in the cafe has also been reduced and tables spaced out to provide adequate distance between customers.
  • Clear signage will remind everyone to spread out and make good use of the 3,000sqm activity floor.

    

BOOK WITH CONFIDENCE

Customers can book with confidence in the knowledge that all bookings can be amended online without penalty.

  • If you need to amend a booking, head to Latitudeair.com, press the BOOK NOW button and scroll down to AMEND EXISTING BOOKING.
  • Using your booking number, you can pull up your booking and amend for a date up to 12 months in the future.

If you would like to talk to our team regarding a party or event booking, please give us a call on 1300 123 528.